Managing Your Coupons in the CMS

Coupons are an exceptional way to make your loyal App users return time and time again. You may set them up for one day only to match with a push notification if you want to increase traffic during a slow lunch, or you can set them up in advance to show and auto-remove whenever you […]

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Managing Your Punch Card Rewards in the CMS

Digital punch cards or “rewards” are the most interactive content you have available with your App program. Customers get to earn rewards each time they visit or make a qualifying purchase, and this keeps them not only engaging with the App, but coming back for repeat business time and time again. To Get Started: Go […]

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Module Settings in the CMS

This tab in the CMS will allow you to do the following to the modules as they appear in the App: Disable/Enable Rename To Get Started: Go to the CMS (content.totalloyalty.com) Login using your unique credentials. Click Module Settings on the left-hand navigation menu. From here you will see all of the built-in modules the […]

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Managing Your Event Calendar in the CMS

The Event Calendar module is an excellent feature for businesses who have ongoing events such as live music, for example. The calendar will hold events for up to 30-60 days in the future (depending on what version your App is). You can set one-time events or recurring events. To Get Started: Go to the CMS […]

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Managing Your URL Module in the CMS

You have the ability to add items to your Navigation menu in your App via URL’s. For example, if you now accept reservations online, you could put your reservations URL into the CMS so customers can access from the App. It is not recommended to load your App full of URLs for content as this […]

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App Settings in the CMS

While logged into your CMS account, you may notice “App Settings” on the left-hand navigation menu. If you wish to change any of these elements, please contact your Coach directly as there are specific considerations, and we will be happy to help.

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Managing Your Image Gallery in the CMS

The Gallery is your chance to showcase your work whether it is to show off some delicious dishes or a new haircut and color service. Gallery should contain anywhere from 8 to about 15 images. Too many images will increase the size of your App and could make it run slowly while not enough images […]

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Managing Your Menus/Products/Services in the CMS

These three modules (Menus, Products, and Services) all function the exact same way in the CMS and all appear in the same format to the end-user as well. Each module has the ability to hold more than one “menu”, each having it’s own categories and individual items. Just like the specials, you have the ability […]

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Managing Your Specials in the CMS

The Specials module is for ongoing specials that do not require “proof” of the offer such as a coupon such as Happy Hour, Senior/Military Discounts, Taco Tuesdays, or any other ongoing offers. This module can also be used for special announcements such as a new location grand opening or to promote an upcoming event. To […]

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The Redemption Process for Punch Cards and Coupons

This video tutorial will walk you through the process for punching and redeeming your customers rewards cards and coupons. You can also read through the step-by-step text only version below. THE REDEMPTION PROCESS Understanding the Redemption Process is an important step to prepare you and your staff for punching and redeeming your customers’ rewards cards […]

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