We do not sell receipt paper directly but it can be purchased through third party office stores or on Amazon. Please confirm your device via the image below to be sure you are following the appropriate instructions and information below. ZET PRINTERS – RECEIPT PAPER AND HOW TO REPLACE ZET Paper Specs Thermal […]
Order Notifications & Devices
Order Notification Device Troubleshooting
If you find that you are not receiving orders to your device or your device seems to be having trouble accessing or connecting, please follow the below troubleshooting steps based on your device. Eatabit Printer malfunctioning must be handled with the manufacturer directly. Please see information contained in your shipment or contact our support team […]
Why Do I Have To Set A Time For Each Order?
This feature is to ensure that your customers always receive the correct expectations for when their order can be picked up or will be delivered. We are aware that while in some cases you may be able to have orders ready rather quickly, there will always be busy times of the day that you may […]
Order Notification Options
Each business is required to have an order notification option in place though Total Loyalty does offer a 24/7 back-up order tracking and support service as a courtesy, in case of device malfunction. This involves our support team watching incoming orders for all of our merchants and ensuring that they are received and acknowledged in […]