Total Loyalty always includes 24/7 order tracking and support. This includes reminder calls if orders have not been confirmed by one of the following order notification/confirmation options within a set amount of time.
Types of Notifications
- Cost: $200 for the device, + $20/month for the data plan
- Reliable device, no reported issues to date
- Some limitations
- Cost: $99 for the device, no monthly fee
- If you don't have reliable WiFi, this would not be a recommended option
- No ability to print unless you purchase your own compatible printer (Details upon request)
- Cost: 5 cents per text
- Can add as many cell phone numbers as you'd like
- Easy to confirm orders
- No print option
- Cost: Free
- Can add a many email addresses as you'd like, but only one would need to confirm the order
- Con: your email will need to be monitored constantly which could be inconvenient during busy hours as there are additional steps through a website link that need followed in order to confirm the order
- While our support team is available as a back-up resource to ensure that orders are not missed, an excess amount of support notification assistance will require that automated IVR calls be put into place. See fee below.
Fax w/ IVR Call:
- Cost: 10 cents per fax + 10 cents per IVR call
- Cost: 10 cents per call
- No print option unless combined with Fax notification
- Easy to confirm orders. Anyone at the restaurant can confirm the order on the call
- Can be an add-on to email notifications
- Con: may tie up phone lines when very busy
POS Integration: Receive orders directly to your Point of Sale system. Information and pricing upon request.