We do not sell receipt paper directly but it can be purchased through third party office stores or on Amazon. Please confirm your device via the image below to be sure you are following the appropriate instructions and information below.




ZET Paper Specs

Thermal paper

Width: 57mm (2 1/4″)

Outer Dim: 45 mm

Inner Dim: 8-13mm

When changing your printer paper, it is crucial that you place the roller bar back into the machine properly or your printer will no longer print receipts.

Roller Bar – attached to clear lid

This roller feeds the paper through the device.  If lost, you will need to choose a new order notification method. Your device will not be eligible for a return or exchange. Please contact our 24/7 support team at 1-866-509-7127.


Setting Number of Automatic Prints

From your device, go to Menu > Manage Device > Order List > Confirmed Orders > Scroll down to the order in question and hit Print.

If you would like to set a default # of prints, higher than one, follow these steps:

Press Menu key on the bottom left corner of the main screen.

Using the green “ok” button, select Manage Device.

On the keypad, use the down arrow key to select Settings.

Select General Settings.

Select Number of Prints.

Enter the # of prints.

Press the green “ok” button to save or use the save key in the bottom left corner of the screen.

*You can use the red ‘c’ button to clear your input if you need to.



Eatabit Receipt Paper Specs

Please only use 3 1/8” x 119’ size THERMAL paper.  Some restaurants have this size in stock, while others use a larger diameter roll.

Here’s the fastest way to get it, via Amazon prime, at this link;


It’s also available a bit cheaper (but slower) direct from the distributor at this link;


Also, many Staples, Office Depot, WalMart and Sam’s Club stores carry that size as well.